If you have not recieved University card after order

Description

If you haven't received your University card it is most likely because of a wrong address or that PostNord was not able to locate the recipient.
This article shows how you can enter a temporary address.
 

Instructions

1. Open Ladok for students, go to My contact information, click Edit and fill in the right address.

2. Order a new card at su.se/newcard.
 

NB!

• If your name is not on the door remember to fill in the c/o field.
• It can take up to 24 hrs before it is updated.